Terms of Service

Last updated 24 Oct 2026

This page is a placeholder. It is not legal advice.

VizaFiz is not affiliated with any embassy, consulate or visa portal.

We do not bypass captchas for anyone. If a portal asks for a captcha, you solve it yourself.

VizaFiz only sends alerts. Possible availability, verify on the portal. It does not book appointments, fill in forms, or collect passport or ID details.

You use VizaFiz with your own portal account and at your own risk. Portals may limit or close accounts that use automated tools. VizaFiz is not responsible for actions taken by any portal.

Do not use VizaFiz to harm, overload or break the rules of any portal. We may suspend accounts that do.

Learning mode consent

By ticking "Main mutafiq hoon" in the app you agree that, in Learning mode, VizaFiz records only the structure of the portal pages you open (address pattern, title, headings, field labels, buttons, dropdown options and status messages). No screenshots are taken and the values you type are never recorded. It is linked to your account id, kept at most 90 days and deleted with your account. It is used only to teach VizaFiz the portal, never sold or shared, and seen only by VizaFiz admins. See the privacy policy; ask for deletion via contact.

Account restrictions and appeals

VizaFiz may warn, suspend, or permanently restrict an account. A restricted user can sign in and submit an appeal. Refunds are not given after a suspension or restriction for misuse, fraud or a breach of these terms.

Payments and refunds

Plans are paid in PKR for 30 days and do not renew automatically. These refund rules are the same as our refund policy.

When you get a refund

  • Within 3 days, any reason. You ask within 3 days (72 hours) of a payment: that payment is refunded in full.
  • Duplicate payment. You paid twice for the same plan: the second payment is refunded in full.
  • Overpayment. You paid more than the plan price: the extra amount is refunded.
  • Underpayment. You paid less than the plan price: the plan is not activated. The amount we received is returned in full, or you can pay the remaining balance to activate the plan.
  • Plan could not be activated. We received your payment but could not activate your plan: the payment is refunded in full.
  • Outage caused by us. Alerts stopped completely for 3 or more days in a row because of a fault on our side: you choose a pro-rata refund for those days or the same number of days added to your plan free.
  • Route or portal discontinued. We stop supporting a route or portal your plan relied on: the unused days of your plan are refunded.

When there is no refund

  • Changing your mind after 3 days (72 hours). Plans do not renew automatically, so you can simply stop by not renewing.
  • Not getting an appointment. VizaFiz only sends alerts; an alert is not a booking. Possible availability, verify on the portal.
  • Portal closures, embassy or visa-centre rule changes and other events outside our control.
  • Problems on your side, such as your internet, your computer being off, or not connecting Telegram or email.
  • An account suspended or restricted for misuse, fraud or a breach of the terms of use.

Refunds go back to the same payment method you used, such as the same bank account or the same JazzCash account. Ask through the contact page using the email on your VizaFiz account, and include the receipt number if you have it. We will confirm by email.

Your data

How we store, share and delete your data is described in the privacy policy and cookie policy. You can export your data or request account deletion from Settings.

Governing law and contact

These terms are governed by the laws of Pakistan, including the Prevention of Electronic Crimes Act (PECA) 2016. Contact: vizafizofficial7@gmail.com.

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